The objective of the Standard Terms and Conditions is to determine the provisions for the PlayPlanet (“PlayPlanet” or the “Company”) and Users’ rights, duties, and responsibilities in using the website provided by the Company (the “Service”). The Standard Terms and Conditions shall apply mutatis mutandis to electronic transactions using cable/wireless PC internet, smartphone (i-Phone and android phones, etc.) applications and mobile web, etc. unless contrary to their intrinsic characteristics.
① “Company” refers to PlayPlanet. It can also refer to a virtual workplace such as website, smartphone application, and mobile web, etc. established for the purpose of providing PlayPlanet’s goods or services to its Users
② “User” refers to Members and non-Members that access the Company and receive the Service provided by the Company pursuant to the Standard Terms and Conditions.
③ “Member” refers to any person who provided his/her personal information to the Company and thereby subscribed for membership, constantly receives the Company’s information, and is able to continuously use the Service provided by the Company.
④ “Host” refers to any Member who registered Travel with the Company and provides guidance and experience to Travellers that purchased the relevant Travel.
⑤ “Traveller” refers to any Member that accessed the Company’s website and purchased Travel registered by Host.
⑥ “Travel” refers to a conduct of Host providing guidance and experience to Traveller in a region visited by Traveller.
① The Company shall display the contents of the Standard Terms and Conditions, names of business and representative, address of business place (including address of place that can handle customer complaints), phone number, email address, business registration number, notification number for telecommunication sales business, and personal information manager on the first service page (front page) of the website so that the Users can easily find (provided, however, the contents of Standard Terms and Conditions shall be placed so that the Users can view on a linked screen).
② The Company may amend the Standard Terms and Conditions to the extent that it does not violate the relevant laws and regulations such as the Act on Consumer Protection of Electronic Commercial Transactions, the Regulation of Standard Terms and Conditions Act, the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Door-to-Door Sales Act, and the Consumer Protection Act.
③ Where the Company amends the Standard Terms and Conditions, the Company shall prepare the current Standard Terms and Conditions, the amended Standard Terms and Conditions, the date of amendment, and the reasons for amendment and display them from 7 days prior to the amendment date to the date immediately preceding the amendment date.
④ Where the Member continues to use the Company’s Service after the announced date of amendment, the Member shall be presumed to have consented to the amended Standard Terms and Conditions. Any Member that does not consent to the amended Standard Terms and Conditions may terminate the Service Contract anytime at will.
⑤ Any matters undecided in the Standard Terms and Conditions and interpretation of the Standard Terms and Conditions shall follow the Act on Consumer Protection of Electronic Commercial Transactions, the Regulation of Standard Terms and Conditions Act, the Korea Fair Trade Commission’s Consumer Protection Guidelines in Electronic Commercial Transactions, and other relevant laws and regulations or commercial practice.
① The Company shall perform the following types of work.
② The Company is not a supplier or operator of Travel registered by Host. The Company does not possess the ownership right of registered Travel. The responsibilities for the relevant Travel information and transaction contracts shall be borne by Host.
① The Company may temporarily suspend the provision of Service in cases of repair and maintenance, replacement, and malfunctioning of IT facilities such as computer and disconnection of communication , etc.
② The Company shall compensate the losses suffered by the Users or third parties due to the temporary suspension of provision of Service under the grounds in Article 5(1). Provided, however, the Company shall not be required to compensate the losses if it proves the absence of intent or fault on the part of the Company.
③ Where the Company is unable to provide the Service due to the reasons such as conversion of business type, withdrawal of business, or merger between companies, the Company shall notify the Users via the methods under Article 8 and compensate the Users pursuant to the terms and conditions originally offered by the Company.
① The Users apply for membership subscription by providing the membership details on the subscription template provided by the Company and indicating their agreements to the Standard Terms and Conditions.
② The Company registers the Users who applied for membership subscription under Article 6(1) unless any of the following grounds is applicable.
① The Members may ask for the withdrawal of membership at anytime and the Company shall process the membership withdrawal.
② The Members shall comply with the Company’s Standard Terms and Conditions and shall not commit any conduct that may obstruct the Company’s work. In case of the following conducts, the Company may restrict or withdraw the membership. The relevant member shall compensate the Company for any losses the Company suffers as a result of such restriction or withdrawal.
① Where the Company intends to notify the Members, it may notify via the email address and SMS that the Members pre-agreed with the Company.
② Where the Company intends to notify unspecified masses of Members, the Company may substitute the individual notices with a posting of notice on the Company’s message board for 1 week or longer. Provided, however, the Company shall serve individual notices for matters that have material impact on the transaction with the relevant Member.
① The Company may provide to the Members various information that are deemed necessary for the Members during the use of Service via announcement, email, post mail, SMS, or phone, etc. Provided, however, the Member may refuse to receive email, etc. at anytime except transaction-related details under the relevant laws and regulations and responses to customer inquiries, etc.
② The Company may display advertisements in relation to the operation of Service on the Service screen, website, and emails. The Member that receives emails with advertisement may indicate his/her refusal to receive such emails and the Company shall provide to the Member a method of refusal to receive such emails.
① The Company shall not commit a conduct that is prohibited under law and the Standard Terms and Conditions or contrary to the public order. The Company shall exercise its best efforts to provide the Service in a constant and stable manner pursuant to the Standard Terms and Conditions.
② The Company shall be equipped with a security system for the purpose of protection of User’s personal information (including credit information) so that the User can safely use the Service.
The terms and conditions under the Company’s Personal Information Protection Policy shall be applicable.
① Except in the cases covered by Article 11, the duty to manage IDs and passwords shall be borne by the Members.
② The Member shall not cause his/her ID and password to be used by third parties.
③ Where the Member loses his/her ID and password or recognizes that his/her ID and password is being used by third parties, he/she shall immediately notify the Company, and if the Company provides guidance, he/she shall follow such guidance.
Host agrees to the following duties.
Traveller agrees to the following duties.
① With respect to the losses incurred to the User or third parties due to the Company’s intentional or gross negligence, the Company shall compensate within the scope of losses typically incurred.
② Where there is a loss to the Company due to the User’s violation of the provisions in the Standard Terms and Conditions, the User in violation of the Standard Terms and Conditions shall compensate all losses inflicted by the Company.
③ The Company shall be exempted from any and all liabilities and responsibilities in each of the following grounds.
① All copyrights and other intellectual property rights in relation to any works produced by the Company shall belong to the Company.
② With respect to the information for which the intellectual property right belongs to the Company amongst the information that the User acquired during the use of the Company, the User shall not reproduce, transmit, publish, distribute, broadcast, or use by other methods or cause third parties to use without the Company’s prior consent.
① Posts refer to any Travel, writing, photos, various files and links that the User registered on the Company’s website.
② The copyright of Posts shall belong to the User that posted such Posts. Provided, however, the Company may use the registered Posts for the purposes of operation, display, transmission, distribution, and marketing of Services for free without the Member’s separate approval. Alternatively, he/she shall consent to the transfer of Posts to third parties.
③ Where the Company intends to use the User’s Posts by a method other than the methods prescribed under Article 18(2), the Company shall obtain the User’s consent in advance by the means of phone, fax, or email, etc.
④ Where any loss or other problem has occurred to third parties due to the User’s Posts, the User shall be liable and responsible for such loss and problem and the Company shall not be liable or responsible in relation to the foregoing.
⑤ The Company may undertake related measures such as display, suspension, revision, deletion, move, or refusal to register Posts falling under any of the following cases without the User’s prior consent.
⑥ Posts will not be deleted in any of the following cases even after the Member terminates the contract for usage.
With respect to the method of payment of fees for Travel, goods, and services purchased from the Company, the User may select any one of the followings.
① Fee structure
② Traveller’s terms and conditions of fees
③ Host’s terms and conditions of fees
④ Refund and cancellation
① The Company shall establish and operate a damage compensation handling organization for the purpose of reflecting a justifiable opinion or complaint presented by the User and handle the compensation for the relevant damages.
② The Company shall exercise its best efforts to handle any complaints and opinions presented by the User without any delay. Provided, however, where a prompt handling is difficult, the Company shall notify the User of its reasons and schedule for handling.
① The interpretation of the Standard Terms and Conditions and disputes between the Company and User shall be governed by Korean law.
② Litigation between the Member and User occurred during the use of Service shall be referred to the court with jurisdiction under the Civil Procedure Act.
① The Standard Terms and Conditions shall be effective from February 4, 2014.
① The Standard Terms and Conditions shall be effective from December 1, 2016.